Your Satisfaction Is Guaranteed

When you choose Jacksons, we guarantee that you’ll get exceptional eyecare, the right prescription and you will love the eyewear you choose. We promise exceptional service every step of the way.

We are dedicated to making your entire eyecare experience and service the best you’ve ever had. But if at any time don’t feel it was, just tell us why and we’ll fix it!

Love Your Glasses Guarantee

We stand behind our advice and products. Our Love Your Glasses Comfort Guarantee means you can’t make a mistake with your choice of eyewear.

If within 60 days of collecting your new glasses, you find that the fit is uncomfortable, or if you have discomfort with the lenses you can choose an alternative frame and/or lenses that will be more comfortable for you.

All at no charge.

We guarantee you will love your glasses!

All our frames and lenses carry a 12 month manufacturers warrantee and we provide ongoing aftercare service to you look after your glasses for as long as you have them.

Request your complementary Eyewear Styling Consultation here.

We will spend 45 minutes with you discussing your specific eyewear needs, your style and trying on frames. Hopefully we will find your perfect eyewear solution, but if we don’t thats no problem and we do not make a charge for this service.

The eyewear styling consultation is by appointment only and we have only a limited number of slots available each week. Please complete the form below and we will be in touch to get something in the diary.