Any Questions?
Why should I choose Jacksons Styling Opticians?
Find Eyewear You’ll Actually Want to Wear
At Jacksons, we take the time to help you find frames that work with your face shape and lifestyle—eyewear that’s genuinely comfortable and makes you feel like yourself.
We make sure you get glasses you love, whether that’s for everyday wear or something a bit more stylish for special occasions.
Choosing the right optician matters. Our guide covers the 10 most important things to consider when selecting who to trust with your eyecare—download it to make sure you’re asking the right questions.
Why should I choose an independent optometry practice?
Are you unhappy with your current opticians?
Are you uninspired by their choice of glasses?
Do you want access to the most up to date sight testing equipment?
Do you want a relationship of value rather than being just transactional?
If the answer is yes, then independen optometry may be the place for you.
To find out more about why we are so passionate about independent optometry, use the link below to download a free book I have written on the subject.
Why invest in premium eyewear?
Glasses sit in plain sight, in the middle of your face, for all to see so, would you not want to pick a pair in which you look good and that express your personality?
Badly fitting glasses are uncomfortable and deliver variable vision, so it pays to have a pair that fits you.
And why would you not invest in the best lenses possible to give you the best vision?
Tell me more about your Payment Plan?
We’ll discuss frame and lens options to suit your needs and budget.
you can pay a deposit and then spread the remaining payments for your glasses over three to ten months with 0% finance and no credit checks.
You’ll wear your new glasses for two years or more, so we thought you might like to divide the payments with no interest, credit checks, or hoops to jump through.
Do I need an appointment or can I just pop in?
Planning Your Visit
Whilst we are always delighted to receive visitors, by booking ahead, we can make sure someone will be free to help you.
Of course, if you find yourself passing by and need something urgent sorted, do pop in and we’ll do our best to help. But for the best service and to avoid any disappointment, a quick call beforehand really does make all the difference.
To book your appointment, simply give us a ring during business hours. We’ll find a time that suits you both.
Do you have lots of frames to choose from?
Finding Your Perfect Frames
At Jacksons, we rather believe that choosing spectacles should be an enjoyable experience. We have several hundred frames in all manner of shapes, sizes, and colours, from classic styles that never go out of fashion to more contemporary designs for those wanting something a bit different.
For those seeking something truly individual, our Lindberg and Tom Davies collections offer bespoke options. These can be tailored specifically to your measurements and style preferences—perhaps a particular colour combination that isn’t available off the shelf, or adjustments to the frame dimensions for a perfect fit. There’s a modest additional charge for this service, but many patients find it worthwhile for frames that are genuinely unique to them.
The key is taking time to explore the possibilities—we’re always happy to pull out various options until we find something you’re genuinely pleased with.
I don’t know what would suit me – will you help me choose?
Absolutely! Our reputation, and our customers future comfort and happiness depend upon selecting the right frames and lens combination – We’re not going to leave that to chance!
We sit with our patients to discuss what their hopes and expectations. We investigate any problems they have encountered historically and discuss their visual needs. This allows us to make recommendations on lens and frame design.
And we are honest too! We are not the sort of place where you will be told you look fantastic which every frame you try on.
Our role is to help customers find a frame they will be delighted with for years to come so we always give an honest opinion on how things look and fit.
I just don’t suit glasses!
We have not had a customer yet where we failed to find a frame suiting both their looks and personality! It can be a shock when you see yourself in glasses for the first time or try a style different to what you are used to.
But bear with it! Give yourself a moment!
Often its just a matter of finding the right shape and colours to suit and then selecting a well fitting frame.
And dont go worrying about big noses, wonky ears etc. We are all individuals!
We choose our stock thinking about real people. So we buy frames for large heads, small heads, big and little noses, pale skins, dark skins….. you get the picture.
Most frames can be adjusted but the most comfortable ones are always to ones which feel perfect without too much tweeking – which is part of the reason we have so much stock!
What happens if I cannot see well or don’t like my new glasses?
We are dedicated to making your entire eyecare experience and service the best you’ve ever had. If at any time don’t feel it was, just tell us why and we’ll fix it!
We stand behind our advice and products. Our Love Your Glasses Comfort Guarantee means you can’t make a mistake with your choice of eyewear.
If within 60 days of collecting your new glasses, you find that the fit is uncomfortable, or if you have discomfort with the lenses you can choose an alternative frame and/or lenses that will be more comfortable for you.
All at no charge.
We guarantee you will love your glasses!
All our frames and lenses carry a 12 month manufacturers warrantee and we provide ongoing aftercare service to you look after your glasses for as long as you have them.
How do I care for my eyewear?
Caring for Your Glasses
We’ve put together a helpful guide that covers everything you need to know about looking after your glasses properly. Of course, if you’re still unsure about anything after reading it, do please ask—we’re always happy to help with any questions about keeping your spectacles in tip-top condition.
It really is worth taking a moment to learn the proper care techniques. Clean lenses make such a difference to your vision—it’s remarkable how much clearer everything becomes when your glasses are properly maintained. Most spectacle lenses nowadays are made from lightweight plastic materials, which are wonderfully safe and comfortable to wear, but they can be rather more susceptible to scratching than you might expect.
This is why knowing the right approach to cleaning makes such a difference. It’s all too easy to cause tiny scratches without realising it, particularly if you’re using the wrong cloth or cleaning method. These small scratches might not seem significant at first, but they do accumulate over time and can eventually affect the clarity of your vision.
The good news is that with the right technique and materials, keeping your lenses pristine is perfectly straightforward. Our guide walks you through the do’s and don’ts, so you can be confident you’re caring for your investment properly.
A few minutes spent learning the proper method really does pay dividends in the long run.
Why do I have to have my lenses thinned down?
We always recommend what we believe is the best product for our patients and sometimes this means we will recommend a thinned lens. This may be because of yout prescription or the lens design or the size and style of the frame.
We sometimes need to make lenses out of a special thinned lens material because of the frame construction. This is the case for rimless, inline and supra frames where a standard lens would be too brittle and would break too easily. Here the lens material choice is about strength rather than weight or thickness.
We always explain your options and why we are making our recommendations.
Sometimes it will be possible to proceed with a standard lens as long as you are happy to accept the added weight and thickness, but sometimes we will not be able to place your order without using the thinned lens.
I want sunglasses for bright days but don’t want two pairs
Sunglasses are fantastic for keeping your eyes safe from Ultra Violet and make both driving and walking safer and more comfortable on bright days – We always suggest polarised lenses because they offer the best glare reduction.
If however you do not want two pairs of glasses, we would suggest photochromic lenses which will automatically darken in the presence of UV. On a bright day they go dark and indoors they are clear. We use Transitions where possible as we find them quickest for lightening and darkening.
I would like to try Transitions but what if I don’t like them?
We try wherever possible to work with Essilor spectacle lenses as we find them to be of fantastic quality. All Transitions lenses ordered through Essilor come with a Love ’em or Leave’em warrantee – you can try them for a couple of weeks but if you find that they are not as you expected, we can return them to be remanufactured in a clear lens option at no additional cost.
This warrantee ensures that you do not end up dissatisfied with your purchase and often gives our patients the confidence to try something new.
And we will hold your hand through the whole process buy checking in regularly with you to see how you are enjoying Transitions. If there is any possibility that they will need to be changed, we will keep the contact going to make sure you do not go outside of your warrantee period.