At the end of December it was with great sadness that we said goodbye and good luck to practice manageress Jo Hall. Jo and her husband Simon have moved to Walsall to run a window blind making business. She will be missed greatly by us all. To mark the end of over 30 years working at Jacksons, we all went to Firenze on Welsh Row for a lovely meal, taking with us Matt, our Essilor Lenses Rep who had been delivering some training – well we couldn’t leave him out when he has spent so much time with us this year training the team on the very latest trends in lens design. As you can see from the picture, a great time was had by all! Kate has stepped up to replace Jo as practice manager and we have also been joined by Viv who will be working on reception. Viv lives in Nantwich and worked previously as an Air Stewardess. She has settled into her new role very quickly and soon mastered our coffee making machine – she makes a mean Latte and her Americano is not bad either – be sure to get her to make one for you the next time you visit!