Home shopping with a twistadmin2020-05-12T16:02:34+00:00
Shopping with a twist – the virtual styling consultation.
Have the best of both worlds. Try beautiful frames on at home but still benefit from the support and styling advice of our trained dispensers.
Using video technology we can guide you through choosing new glasses in the comfort of your own home. Benefit from our years of experience in frame selection without feeling under pressure to make an instant decision. In these different times, not everybody wants to or is able to come into the practice. Our virtual styling consultation allows you to access beautiful eyewear in the comfort and safety of your living room.
How it works.
Q’s and A’s
What happens if I am not your patient?
- Book a virtual styling consultation. We will have a conversation with you about you, your lifestyle and what you are looking for in a new pair of glasses as well as discussing any problems you might have encountered with glasses in the past. we will show you frames to see if we are in agreement about what you are looking for. Its just what we do every day in practice when we help people to choose frames – only we will do it by video consultation.
- We will post you a selection of frames based upon our consultation – just like we would select frames for you to try in practice. We hope that some of these will challenge you a little and open out the wonderful world of spectacle frames!
- Try the frames at home – see what friends and family think of the frames selected for you by your personal shopper. We will be on hand again to offer opinion on style, fit and colour – just as we would be in the practice.
- Return the frames to us and we will get busy having your lenses fitted before adjusting the frame and getting it posted back to you.
– That’s no problem. We can help you to get a copy of your prescription from your previous optometrist.
What happens if the frames need further adjustment after they have been delivered?
– That’s no problem, sometimes additional minor adjustments are needed. Simply get in touch and we can arrange an appointment for you in the practice.
I have a really strong prescription. Is this service suitable for me?
– We specialize in helping people with tricky prescriptions and frame fittings. During your virtual styling consultation we can talk about problems you may have experienced in the past and look at what that means in terms of selecting the best frames for you. sometimes we may have to get you to visit us in the practice to double check some measurements.
What if I don’t like the frames?
– We are confident that you will but its no problem. We can either send out another selection or just return with no obligation.
Is there a charge for the service?
– We do not charge for our time during the consultation but we make a charge of £20 to cover carriage which is refundable against any orders placed.
Book a virtual styling consultation now.